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Office 365 hacking: What you need to know

There really is an app for almost everything — including one that cybercriminals use to hack into businesses’ systems. Cyberattacks have become so advanced that they are now aided by an app, like this one that poses serious threats to Office 365 users. If you’re using Office 365, here’s what you need to know. A […]

Office 365 hacking: What you need to know

There really is an app for almost everything — including one that cybercriminals use to hack into businesses’ systems. Cyberattacks have become so advanced that they are now aided by an app, like this one that poses serious threats to Office 365 users. If you’re using Office 365, here’s what you need to know. A […]

3 Ways To Make Your Customers Love You

1. Be available. Today, when customers expect products to be available on-the- go, businesses must do the same. Set up reliable resources to update and manage customer experience, for example, by setting up an automatic callback system. Instead of waiting on hold, callers get added to a list then receive the call when he service team is ready.

Employee Spotlight: Adam Haselwood, System Administrator

Adam Haselwood has been with Iconic IT for nearly three years. He is a system administrator with a background in everything from retail sales at Toys ‘R’ Us and Best Buy to running a Gaming LAN center with a friend. Adam is an alumnus from Butler Community College with his Associate’s Degree in Applied Sciences and many IT Certifications.

Top Strategies I Learned to Fight Off Complacency And Get Out Of My Comfort Zone

Jesse Itzler is a man of many talents. He spoke at a recent conference this past fall and brought a lot of great business insight with him. Itzler got his start as a rapper in the early ’90s. He worked with artists including Tone Loc, wrote a song that made it to the Billboard Hot 100 (“Shake It Like A White Girl”), and wrote and sang the New York Knicks theme song, “Go NY Go.” He then went on to write the theme songs for over 50 other professional sports teams.

Do you need identity and access management?

To defend against cyberthreats, businesses often implement strong antivirus software and firewalls — but both these solutions are not enough. A cutting-edge identity and access management (IAM) solution is crucial to protecting your digital assets from hackers, rogue employees, and weak passwords. What is IAM? Identity and access management is a system that secures, stores, […]

Data security: Prevent insider threats

In the healthcare industry, 58% of security incidents begin with an inappropriate action carried out by someone within the affected organization. Although the percentage isn’t as high among other industries, it’s still something you can’t afford to ignore. Here’s a look at five ways to prevent such breaches. #1 Educate You must teach your team […]